FAQs, Updates, & Refunds
UPDATED: 4/3/2020, at 10:50 AM
Building & Office Hours
- The building is currently closed to all students and staff until at last May 4th
- The New Art staff are working remotely and can answer emails from Monday – Friday, 9AM to 5PM
Youth Vacation Art Programs
- April Vacation Programs are cancelled
- At this time, all summer programs are expected to run as scheduled
If you would like to withdraw from your Spring 2020 class or workshop, please see below for your refund options:
- FULL DONATION* – Donate all of your tuition to keep the arts alive in Newton.
- PARTIAL REFUND OR DONATION* – Sign up for April Art Online ($100) and use the rest of your tuition as a credit for summer/fall classes, as a donation, or ask for a refund.
- CLASS CREDIT* – Credit your enrollment towards a Summer/Fall 2020 class or workshop.
- Withdraw by April 10th for a full refund from classes meeting by Zoom or for classes that are cancelled. If we do not hear from you your tuition will be credited to your account for a 2020 summer or fall class.
- Withdraw by May 1st for a full refund from classes which are currently delayed. If we do not hear from you your tuition will be credited to your account for a 2020 summer or fall class. If you withdraw but wish to still have access to New Art Online or have been actively using New Art Online, $100 will be deducted from your refund for use of the platform.
*If you actively participated on New Art Online (new-art-online.thinkific.com), your refund, credit, or donation will be minus $100 for use of the platform.
Letter to Students, Faculty, & Staff
UPDATED: 4/03/2020, 6:55 PM
Dear New Art Community –
I am happy to share some updates from the New Art Center. Our team is working hard to hone our messaging to ensure everyone has accurate and timely information about our spring classes. To that end, our website is now updated with the latest information. Please see the new drop down menu here for FAQ’s and updates for online classes, cancelled classes, delayed classes and refund options. Thank you again for your patience as our New Art team continues to refine our skills working remotely!
We have received significant interest in New Art at Home, our online class platform, and I am pleased to share two recent articles from the Newton Tab and the MetroWest Daily. To date, we are offering 25+ live classes on our online platform, and we plan to add new content and classes each week. Feedback has been overwhelmingly positive, and we are so thankful. See above and check here for some of the great work made by students at home this week. Thank you to our community for taking the leap with us to use a new platform for creativity and connection!
But even with our online enrollments and the astounding generosity donors have shown us in the past two weeks, the drop in our earned revenue is alarming, and deeply impactful to our long-term viability. We have officially cancelled 40 classes, and we have delayed another 27 until May. We are also canceling our April School Vacation program for K- 12.
For every $1 that has been donated since 3/16/20, we have returned approximately $1.25 to students who have withdrawn from classes.
If you can, please continue to support the New Art Center so we can resume normal operations easily with our existing staff and faculty, quickly and safely at the end of this crisis.
Sadly, I know that the New Art Center is not alone in our struggle to remain solvent through COVID-19. These are trying times for almost every nonprofit and small business. I have been on Zoom calls all week with peer organizations, and many of us are apprehensive about what the future holds and the impact to our local community. You can also support local families, first responders, and employees of Newton-based businesses by donating to the City of Newton’s COVID-19 care fund here.
My very best to all – and stay well –
UPDATED: 3/31/2020, 3:30 PM
Dear New Art Center Community –
We hope that everyone is well and keeping busy during this era of social distancing. Here at the New Art Center we are profoundly grateful to be part of such a caring and committed community.
We have received an outpouring of support generated from our last email. Thank you. Truthfully, our future is still in flux, but we are grateful that we are currently able to keep our staff employed, while we apply for relief programs that are being rolled out by the government.
And now it’s my turn to ask all of you how you are. As a community of connectors and creators, I hope that you are finding ways to keep yourselves engaged and creative. In this vein, we are excited to share that we have launched our online class platform. Our goal is to keep our community connected during this crisis, while also preserving our much-needed earned revenue. Although we would rather meet face to face, we are already seeing some success with the platform.
Thank you to the students who have already logged in and created work:
We are looking for additional ways to use this platform to keep everyone connected, and we welcome ideas! Please email me at email@example.com to share ideas, questions or suggestions.
I want to also take a moment to publicly thank the New Art Center’s amazing staff and faculty. Two and a half weeks ago, we had never considered online learning. Once it became clear that COVID-19 would severely impact us, we immediately began building a platform. It has taken hours of time from every New Art staff member to plan and launch this new system. Pat Walker has worked tirelessly with our faculty to create the programming, Jen Lamontagne has researched, built and launched the entire online framework, Marte Humbert has continued to be the point person for our community – answering emails and refunding registrations, Kyle Mendelsohn has become the “Virtual” Studio & Exhibitions Coordinator, Quin Feder has been busy thanking all our phenomenal donors who have been so generous with us, Julie Fox has been developing new ways to keep our ceramics community connected and Nooshin Ghazi has spent countless hours on the phone with the Unemployment Office to ensure we are able to support any qualifying employees (including faculty and models) who may apply.
Did I mention that we are doing all this work remotely? We meet everyday via Zoom for a Lunchtime Meeting.
I am also thankful that we have strong leadership from a committed Board of Governors.
The New Art Center is rooted in the community. We are also eager to find ways to support our friends and neighbors during this difficult time. Kim Spencer, Associate Vice President of the Board has filmed an instructional video on how to make surgical masks to keep our health workers safe. If you have materials and are able to make masks, please watch the video here, and then let us know how many masks you have made. We will be the liaison with the City’s Department of Health and Human Services and can pick up and deliver masks to City Hall.
We also wanted to share that the City of Newton has set up a COVID-19 Cares fund to help residents in Newton, as well as people employed by Newton businesses. To learn more, click here.
Thank you everyone for affirming New Art’s role as a community art education space which offers everyone, at all levels of ability, exceptional opportunities to make, exhibit, view, think about and talk about art.
We certainly will continue to need support from our community to remain solvent, and we will continue to update you on our plans as they develop.
Our best to all, with wishes of good health –